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The Institute of Customer Service is the professional body for customer service. Our main purpose is to lead customer service performance and professionalism. We're a membership body with a community of more than 300 organisational members - from across the private, public and third sectors - and nearly 7,000 individual members.andCBI director-general John Cridland has called on British businesses to put customer service at t...
[其他] - www.i*stituteofcustomerservice.com - UTF-8 - 2012-11-02

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